Terms & Conditions

Website Use

• The website is provided for general information and business purposes.
• You agree to use the website only for lawful purposes.
• You must not use the website to submit false, misleading, fraudulent, or unauthorised information.
• You must not attempt to interfere with the website's operation, security, or functionality.
• We reserve the right to restrict or suspend access to the website where misuse or unauthorised activity is identified.

Product Information

Nenon Dairy provides information about dairy products and other food and nutrition ingredients on the website for general reference.

• Product descriptions, specifications, features, applications, images, and other information may change from time to time.
• Actual products may vary according to grade, specification, batch, packaging, and availability.
• Product applications mentioned on the website are examples and should not be considered a guarantee that a product is suitable for every formulation or manufacturing process.
• Customers should confirm product specifications, availability, packaging, and other requirements with Nenon Dairy before placing an order.
• Where applicable, customers should review technical documents and product-specific information before commercial use.

Business Activities and Product Range

Manufactured and Wholesaled Dairy Products

Nenon Dairy manufactures and wholesales its established dairy products, including Skimmed Milk Powder, Whole Milk Powder, Desi Ghee, and Butter.

Imported and Wholesaled Ingredients

Nenon Dairy also imports and wholesales selected dairy and nutrition ingredients, including Whey Protein, Whey Protein Isolate, Whey Permeate Powder, Milk Protein Concentrate, Lactose, Creatine, and Flavours & Sweeteners.

Imported Product Origin

Imported products may be manufactured by third-party producers. Product origin and manufacturer details may therefore differ between products and should be confirmed for the specific product where required.

Website Enquiries and Orders

• Website enquiries do not automatically constitute an order or create a contract of sale.
• Information submitted through enquiry forms may be used to understand your requirements and respond with relevant product or commercial information.
• Quotations, prices, minimum order quantities, packaging, delivery schedules, payment terms, and other commercial conditions are subject to confirmation by Nenon Dairy.
• A final order is considered accepted only after confirmation by the company through an appropriate business communication channel.

Prices and Availability

• Product prices and availability may change without prior notice.
• Prices displayed or communicated may depend on quantity, product specifications, packaging, location, taxes, transportation, and other applicable commercial factors.
• Product availability at the time of enquiry does not guarantee continued availability.
• Customers should confirm the final price and availability before placing an order.

Confirmed Order Information

For confirmed orders, customers may be required to provide accurate business, billing, delivery, and contact information.

Specific Order Terms May Include

• Product and grade
• Quantity
• Packaging
• Price
• Taxes and applicable charges
• Payment terms
• Delivery schedule
• Shipping or transportation arrangements
• Any other mutually agreed commercial conditions

Order Terms Priority

Specific order terms agreed between Nenon Dairy and the customer will take precedence over general website information where applicable.

Customer Responsibility

Customers are responsible for determining whether a product is suitable for their intended application.

• Products should be used according to applicable specifications and instructions.
• Customers should conduct appropriate testing before incorporating an ingredient into commercial formulations.
• Customers are responsible for complying with applicable food, nutrition, pharmaceutical, manufacturing, labelling, storage, and other regulatory requirements relevant to their products.
• Nenon Dairy does not guarantee a particular result when a product is used in a formulation or manufacturing process outside the company's specified recommendations.

Specialised Applications

Some products may be suitable for specialised applications depending on their grade and specifications.

References to pharmaceutical, nutritional, sports nutrition, or other specialised applications do not mean that every product or grade is suitable for such use. Customers should confirm the required specifications, certifications, and regulatory requirements before using a product for a specialised application.

Website Content Accuracy

We make reasonable efforts to provide useful and accurate information. However:

• Website content may contain occasional errors or omissions.
• Information may become outdated as products, specifications, or business practices change.
• Nenon Dairy may update, modify, or remove website content at any time.
• Website information should not replace product-specific technical or commercial documentation.

Intellectual Property

Unless otherwise stated, the content available on the website, including text, logos, graphics, images, product descriptions, designs, and other materials, belongs to or is used by Nenon Dairy with appropriate rights.

You may not copy, reproduce, modify, distribute, publish, or commercially use website content without prior written permission, except where permitted by applicable law.

Third-Party Links

The website may contain references or links to third-party websites, platforms, or services.

• Third-party websites operate independently from Nenon Dairy.
• We are not responsible for their content, availability, accuracy, security, or privacy practices.
• Accessing third-party websites is at the user's own discretion.
• Users should review the terms and privacy policies of third-party websites before using them.

Website Availability and Liability

Website Availability

We aim to keep the website accessible and functioning properly. However, temporary interruptions may occur because of maintenance, technical problems, internet connectivity, hosting issues, security incidents, or other circumstances beyond our reasonable control.

Nenon Dairy does not guarantee uninterrupted or error-free website access at all times.

Limitation of Liability

To the extent permitted by applicable law, Nenon Dairy will not be responsible for losses arising solely from reliance on general website information where product-specific information or confirmation should have been obtained directly from the company.

Legal Liability

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.